What will a typical day look like?
80% business development
- Drive new business growth across Germany, Austria and Switzerland by identifying, targeting and converting prospects into clients.
- Build, develop and maintain a sustainable sales pipeline.
- Identify new market opportunities within your region.
- Qualify inbound leads generated through marketing campaigns.
- Cold calling, both on your own initiative and based on a provided list of potential customers.
- Present our company, products and systems to potential clients.
- Prepare partnership proposals.
- Support the introduction of new products, systems and brands within your region.
- Gather market intelligence, customer feedback and competitive insights, and translate these into actionable recommendations for the internal commercial team.
- Collaborate closely with customer service and internal sales colleagues.
- Consistently achieve agreed sales targets.
20% account management
- Manage and grow an existing portfolio of clients across Germany, Austria and Switzerland, ranging from SME installers to large industrial flooring contractors and landscaping specialists.
- Build long-term relationships with clients and develop them into loyal partners and recurring buyers.
- Be the trusted technical commercial advisor for your clients by understanding their business needs and identifying opportunities for growth.
- Conduct regular face-to-face customer visits to strengthen relationships.
- Drive account growth through cross-selling, upselling and the introduction of new products and systems.
- Deliver product demonstrations, technical presentations and training sessions.
- Support clients throughout their entire customer journey and coordinate internally when complex technical questions, service issues or complaints arise.
- Offer support for large scale client projects.
- Construction site visits when handling complaints.
- Maintain accurate customer records within the CRM platform.
- Report directly to the commercial manager.
